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5.1 Compare the responsibilities.
5.2 Explain the gap between IT people and business people
& the primary reason this gap exists
5.3 Define the relationship.
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1. ORGANIZATIONAL
STRUCTURES
2. INFORMATION
TECHNOLOGY ROLES AND RESPONSIBILITIES
- Organizational employees must work closely together to develop strategic initiatives that create competitive advantages.
- Ethics and security are two fundamental building blocks that organizations must base their businesses upon.
- Information
technology is a relatively new functional area, having only been around
formally for around 40 years.
- Recent IT – related strategic positions:
-
Chief Information Officer (CIO)
-
Chief Technology Officer (CTO)
-
Chief Security Officer (CSO)
-
Chief Privacy Officer (CPO)
-
Chief Knowledge Officer (CKO)
Chief Information Officer (CIO) – oversees all
uses of IT and ensures the strategic alignment of IT with business goals and
objectives.
- Broad
CIO functions include;
- Manager –
ensuring the delivery of all IT projects, on time and within budget.
- Leader –
ensuring the strategic vision of IT is in line with the strategic vision
of the organization.
- Communicator – building and maintaining strong executive relationships.
- Chief
Technology Officer (CTO) – responsible for ensuring the
throughput , speed, accuracy, availability and reliability of IT.
- Chief
Security Officer (CSO) – responsible for ensuring the security of
IT systems.
- Chief
Privacy Officer (CPO) – responsible for ensuring the ethical
and legal use of information.
- Chief Knowledge Officer (CKO) – responsible for collecting, maintaining and distributing the organization’s knowledge.
3. THE GAP BETWEEN BUSINESS PERSONNEL AND
IT PERSONNEL
- Business
personnel possess expertise in functional areas such as marketing,
accounting and sales.
- IT
personnel have the technological expertise.
- This
typically causes a communications gap between the businesspersonnel and IT
personnel.
4. IMPROVING COMMUNICATIONS
- Business
personnel must seek to increase their understanding of IT.
- IT
personnel must seek to increase their understanding of the business.
- It
is the responsibility of the CIO to ensure effective communication between
business personnel and IT personnel.
5. ORGANIZATIONAL FUNDAMENTALS ETHICS AND
SECURITY
- Ethics
and security are two fundamental building blocks that organizations must
base their businesses on to be successful.
- In
recent years, such event as the 9/11 have shed new light on the meaning of
ethics and security.
6. ETHICS
- Ethics –
the principles and standards that guide our behavior toward other people.
- Privacy
is a major ethical issues;
Privacy – the right to be left alone when you
want to be to have control ever your own personnel possessions and not to be
observed without your consent.
- Issues
affected by technology advances.
Intelligent property
|
Intangible creative work that is embodied in physical
form
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Copyright
|
The legal protection afforded an expression of an idea,
such as a song, video game and some types of proprietary documents
|
Fair use doctrine
|
In certain situations, it is legal to use copyrighted
material
|
Pirated software
|
The unauthorized use, duplication, distribution or sale of
copyrighted software
|
Counterfeit software
|
Software that is manufactured to lock like the real thing
and sold as such
|
- One
of the main ingredients in trust is privacy.
- Primary
reasons privacy issues lost trust for e-business.
1.
|
Loss of personnel privacy is a top concern for Americans
in the 21st century
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2.
|
Among Internet users, 37 percent would be “a lot” more
inclined to purchase a product on a websites that had a privacy policy
|
3.
|
Privacy/security is the number one factors that would
convert Internet researchers into Internet buyers
|
End of chapter 5 by Niaathirah xx