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| LEARNING OUTCOMES OF CHAPTER 12 12.1 Describe the role informations play in ERP. 12.2 We need to identify the primary forces driving the explosive growth of ERP. 12.3 Explain more about the business value of integrating supply chain management, & ERP systems. |
1. ENTERPRISE RESOURCES PLANNING (ERP).
ü At the heart of all ERP systems is a database, when a user enters or updates information in one module, it is immediately and automatically updated throughout the entire system.
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| ERP systems automate business processes. |
2. BRINGING THE ORGANISATION TOGETHER.
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| ERP – The organization before ERP. |
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| ERP – Bringing the organization together. |
3. THE EVOLUTION OF ERP.
ü SCM, CRM, and ERP are the backbone of E-business.
ü Integration of these applications is the key to success for many companies.
ü Integration allows the unlocking of information to make it available to any user, anywhere, anytime.
SCM and CRM market overviews.
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| General audience and purpose of SCM, CRM and ERP. |
4. INTEGRATING TOOLS.
ü Many companies purchase modules from an ERP vendor, an SCM vendor, and a CRM vendor and must integrate the different modules together.
- Middleware – Several different types of software which sit in the middle of and provide connectivity between two or more software applications.
- Enterprise Application Integration (EAI) Middleware – Packages together commonly used functionality which reduced the time necessary to develop solutions that integrate applications from multiple vendors.
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Data points where SCM, CRM, and ERP integrate.
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5. ENTERPRISE RESOURCES PLANNING (ERP).
ü ERP systems must integrate various organisation processes and be;
- Flexible.
- Modular and Open.
- Comprehensive.
- Beyond the company.
ü Flexible – Must be able to quickly respond to the changing needs of the organisation.
ü Modular and Open – Must have an open system architecture, meaning that any module can be interface, with or detached whenever required without affecting the other modules.
ü Comprehensive – Must be able to support a variety of organizational functions for a wide range of businesses.
ü Beyond the company – Must support external partnerships and collaboration efforts.
6. ENTERPRISE RESOURCES PLANNING'S EXPLOSIVE GROWTH.
ü SAP boasts 20,000 installations and 10 million users worldwide.
ü ERP solutions are growing because;
- ERP is a logical solution to the mess of incompatible applications that had sprung up in most businesses.
- ERP addresses the need for global information sharing and reporting.
- ERP is used to avoid the pain and expense of fixing legacy systems.
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| It's time to say good bye and move on to the next chapter. So bye! Niaathirah xx |